Shipping policy

OVERVIEW

At NEXORA, we are committed to providing reliable shipping and transparent delivery times for all orders.

Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time
Estimated delivery times vary depending on your location:

United States: 5–12 business days
Canada: 7–18 business days
Europe: 7–20 business days
International: 10–25 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, holidays, or other factors outside our control.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take 2–5 business days to update after shipment confirmation.

Incorrect Address
Customers are responsible for providing accurate shipping information. NEXORA is not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at:

shopnexora.cr@gmail.com

We will do our best to assist you and work with the shipping carrier to resolve the issue.

Customs, Duties, and Taxes
International customers may be responsible for customs fees, import duties, or taxes required by their country. These charges are not included in our product prices or shipping costs.

Contact
For any shipping-related questions, contact us at:

shopnexora.cr@gmail.com